Published: 20/08/2021, 13:00
Brammer Buck & Hickman and SKF announce Joint Sales and Support Initiative
We are excited to announce a new structured, proactive sales and customer support programme developed with leading bearings manufacturer SKF. The initiative is being backed by a colossal investment in SKF stock, creating the fastest and most reliable supply chain in the industry, to ensure customer demand is met.
SKF bearings are world renowned for their quality, reliability and innovation and are a significant brand for Brammer Buck & Hickman; in fact, we are SKF’s largest Authorised Distributor across Europe and have access to SKF’s latest innovations. Over the years we have sold considerable quantities of SKF bearings and have been supported by SKF through its commercial and technical specialists. This year sees that relationship further enhanced with a full programme of sales, customer support and marketing activities created in collaboration with SKF.
To support and drive this new joint initiative, we have appointed Alan Stewart as SKF Bearings Product Manager. Formerly a Bearing and MRO specialist with our engineering team, Alan has a proven track record when it comes to bearings. Alan started his career as an engineering apprentice and worked for a major bearings manufacturer for 13 years before joining Brammer Buck & Hickman in 2017.
Alan will be engaging with multiple stakeholders across Brammer Buck & Hickman to provide comprehensive technical support on SKF products and solutions to best serve our customers’ needs.
With the exceptionally large investment we have made in SKF stock this year, Alan will also be monitoring and managing stock profiles in conjunction with category and supply chain teams, as well optimising our website to ensure customers have easy access to the SKF product range and real time stock availability.
To empower staff across the business to be able to deliver the very best customer experience possible, we have instigated a wide-ranging SKF product training programme, for which Alan is responsible. This programme includes the creation and hosting of a series of in-house webinars and training guides on SKF products. Consequently, customers can expect Brammer Buck & Hickman sales staff to be some of the most knowledgeable in the business when it comes to SKF product range and technical knowledge.
A range of dual branded Brammer Buck & Hickman / SKF sales and marketing material will be available throughout the year to support the new joint venture. Watch this space!
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